I love the concept the company is working with. However, I purchased the subscription for sending a b-day card to my brother. It took me a good half hour to get all of pictures in for the card. After doing that and sending it off to my brother, he sent me an email back saying that he couldn't open the card. I tried it and I had the same problem. I was very disappointed. <br /> <br /> The good news is that when I requested a refund, they gave it to me immediately. I think JibJab just needs to do a bit more work on their product so that it can be viewed across the board.